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CloudTech — التكنولوجيا السحابية
Retail & services

E-store

Launch a beautiful branded online store in days — sell to customers anywhere, on any device.

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Overview

CloudTech Store is a complete bilingual (Arabic / English) online store for your organisation: a branded storefront on your own domain, the product catalogue, cart and checkout with Omani payment gateways, customer accounts, delivery to every wilayat, order management, marketing tools and sales reports — all run from one dashboard.

wilayats with delivery rates
61
product types
5
report charts
20+
languages
2

Key features

  • Branded storefrontYour own modern, mobile-ready online shop
  • Product catalogCategories, brands and rich product pages
  • Cart & secure checkoutA smooth path from browse to bought
  • Customer accountsProfiles, addresses and saved details
  • Wishlist & reviewsLet shoppers save favourites and rate products
  • Order managementTrack and fulfil every order with ease
  • Multi-store readyRun several stores from one platform
  • Bilingual storefrontSell confidently in English and Arabic
14 modules

Everything included

Every module below is part of the standard system — configured to your workflows during setup.

01

Storefront

  • Branded home page with slides and sections you reorder by drag and drop
  • Menus, announcement bar and theme colours
  • About, contact, FAQ and policy pages, plus pages you create
  • Product search with filters by category, brand and attributes
  • Your own domain with SSL
02

Product catalogue

  • Simple products and products with variants (size, colour…)
  • Categories in levels, brands and attributes
  • Several images and a YouTube video per product
  • Paid add-on options per product (gift wrap, engraving…)
  • SEO title and description per product
  • Products imported and exported with Excel
03

More ways to sell

  • Digital products delivered by a secure download link after payment
  • Workshops and events with capacity, attendee list and ticket codes
  • Bookable services and resources with a calendar and rescheduling
  • Quote requests instead of a fixed price
  • Deposit on selected products, with the balance settled later
04

Cart & checkout

  • Online card payment through Thawani and AmwalPay
  • Cash on delivery and bank transfer
  • Coupons, gift vouchers and loyalty points applied at checkout
  • Delivery charge calculated automatically by wilayat or by weight
  • Prices in Omani rials, with other currencies and VAT settings
05

Delivery & shipping

  • 61 wilayats in 11 governorates, each with its own delivery price
  • Free delivery above an amount you set
  • Or delivery paid to the courier on arrival
  • International zones priced by weight
  • Delivery methods and estimated days per zone
06

Orders

  • All orders on one screen with order and payment status
  • Partial payments and deposits recorded against the order
  • PDF invoice and printing, with bulk actions
  • Instant alert to the store team when a new order arrives
  • Order tracking from the customer's account
07

Customer accounts

  • Registration with email verification
  • Saved addresses, order history and order tracking
  • Wishlist and product reviews
  • Loyalty points, downloads and bookings in one account
08

Marketing

  • Coupons by percentage or amount, with minimum order, usage limits and dates
  • First-order and free-delivery coupons, limited to products, categories or customer groups
  • Gift vouchers sold as products and spent at checkout
  • Loyalty points earned on orders and redeemed as a discount
  • Store links page for social media, with click analytics
09

Notifications

  • WhatsApp and email to the customer: order confirmed, payment received, shipped, delivered
  • Booking, workshop and download confirmations
  • Editable Arabic / English message templates
  • Log of every message sent
10

Stock

  • Stock tracking per product and per variant
  • Every stock movement recorded
  • Stock report with stock value
11

Reports & statistics

  • Sales, orders, average order value and revenue breakdown
  • Best-selling products, categories and brands, and coupon performance
  • Customers, returning customers, top customers and customer geography
  • Payment methods, payment reconciliation and shipping analysis
  • Visitors, devices, countries and most-visited pages
  • Finance report
12

Team & security

  • Staff accounts with permissions for 13 areas of the dashboard
  • Payment and mail passwords hidden from staff
  • Audit log of admin actions
  • Maintenance mode while you prepare the store
13

Installation services

  • Store installed on the hosting and linked to your domain
  • Store identity: logo, colours, home page, menus and policy pages
  • Sample products, categories and delivery rates loaded for training
  • Admin account and staff permissions
  • One training session at our Bawshar office in Muscat, or online
  • Short user guide
14

Technical basics

  • Full Arabic / English store and dashboard with right-to-left support
  • Mobile-ready storefront for phones, tablets and computers
  • SSL encryption and encrypted passwords
  • Amounts in Omani rials, to the baisa
  • Unlimited customers and staff accounts
E-store

What changes for your team

  1. Sell around the clock in Arabic and English, on your own branded store rather than someone else's marketplace.

  2. Customers pay by card online through Thawani or AmwalPay, or choose cash on delivery.

  3. Delivery prices for every wilayat are ready, so checkout shows the right total the first time.

  4. Customers are kept informed on WhatsApp at every step, cutting the “where is my order?” calls.

  5. Sales, stock and customer reports show what sells and who buys, any day.

Questions & answers

Questions about this system

  • Online card payment through Thawani and AmwalPay, cash on delivery and bank transfer. Selected products can also take a deposit online, with the balance settled later. Opening the merchant account and the gateway's commission are between you and the provider (see “Not included in the price”).

E-commerce references

Online stores we built — live and selling.

Fashion, perfume, honey, coffee, hardware and bookings: see real CloudTech stores in English and Arabic.

See all stores

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Let's build together

Tell us what you need. We'll show you a working system.

Book a free 30-minute demo with our Muscat team — in Arabic or English.

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