Customers & CRM
- 360° customer profile with ledger, aging and documents
- Customer groups and credit limits
- Statements and attachments
- Tasks on any record
ERX — the ERP experience, reimagined with AI. One platform for sales, stock, accounts, projects, field service and people.
Sahab ERX is CloudTech's next-generation ERP for trading, retail, contracting, facilities and maintenance companies. It brings sales, purchasing, point of sale, inventory, double-entry accounting with Oman VAT, projects and construction contracting, field service, maintenance contracts, HR and payroll into one bilingual platform — with an AI assistant that understands your data, explains what it finds and proposes the next step for you to confirm.
The ERX assistant works inside each area of the ERP with the same permissions as the user. It reads, explains and proposes — every change appears as a card you confirm. It runs on a cloud AI model using your company's own key, with monthly usage caps, and Oman-zone companies must explicitly approve processing outside Oman.
Ask about a project, an account, stock levels or a customer and get an answer from live records.
Upload up to four supplier bills (images or PDF) or paste a list, and get a purchase form ready to review.
Explains findings, suggests expense categories from history, proposes bank matches and writes management commentary on reports.
Drafts status reports, explains alert signals, breaks a scope into a phased plan and maps BOQ columns on import.
Reviews stock and proposes transfers, draft purchases and reorder levels.
Turns a list or document into sites, places and assets ready to import.
Every module below is part of the standard system — configured to your workflows during setup.
One system from quotation to collection, so every department works from the same numbers.
Supplier bills become purchase entries in seconds — reviewed, not retyped.
Managers ask questions in plain language and get answers from live data, with the reasoning shown.
Projects and contracts show their real margin and forecast before problems become losses.
The AI never changes anything on its own: every action is a proposal your team confirms.
Experience. ERX is our new-generation ERP: the same complete business system, redesigned around an AI assistant that explains your data and prepares the next step, so the team spends less time entering and searching and more time deciding.
Reach ISO 9001 certification with a guided 13-phase method — gap assessment, documents, risks, audits and management review — and an AI consultant that drafts the work.
ITIL ticketing for IT support teams: AI virtual agent and triage, SLAs, knowledge, changes and CMDB — with AI that runs locally on your servers or in the cloud.
Accounting, inventory, purchasing, sales and HR in one bilingual system for SMEs and growing companies.
Budgets, procurement, assets, correspondence and HR for government entities and public authorities.

Book a free 30-minute demo with our Muscat team — in Arabic or English.