01
Projects & methodology
- 13 phases from kick-off to certification and surveillance
- Task templates for consultant and organisation sides
- Readiness checks, sign-off and client approvals
- My Work queue and Gregorian / Hijri calendar
Enterprise & government
ISO & Quality Management (AI)
Take your organisation from first gap assessment to ISO 9001 certification — with an AI consultant guiding every step.
Overview
Our ISO management platform guides consultancies and organisations through a complete 13-phase certification method — from kick-off, inventory and gap assessment to documentation, internal audit, management review and certification. Every phase has clear exit criteria and sign-off, and an AI copilot drafts the work for your team to review: documents, risks, objectives, audit checklists, reports and more. ISO 9001:2015 is fully supported today, and the platform is built so further standards are added as data.
- guided phases
- 13
- AI capabilities
- 49
- ISO 9001 document templates
- 58
- printable reports
- 17
Key features
- 13-phase certification methodExit criteria, readiness checks and sign-off per phase
- Gap assessment per clauseLive scoring, automatic gaps and a printable report
- Document control58 templates, three-step approval, versions and Word export
- Risks, objectives & KPIs5×5 risk register and measured objectives with reminders
- Findings & corrective actionsNCR/CAPA with root cause and effectiveness checks
- Internal audit & management reviewProgrammes, checklists, reports and auto-compiled review inputs
- Surveys & trainingQR survey links, attendance sheets and competence records
- AI consultant copilotDrafts and reviews with clause citations — you approve
AI built in
Intelligence that works inside your system.
49 AI capabilities are built into every phase. Results come back as proposals that a person previews and accepts — nothing is written to your registers until approved — and every feature also works from templates when AI is switched off. The AI runs on a cloud model, with an organisation's own key or a shared platform key, per-organisation quotas and a full log of every call.
- Cloud AI with usage controls
- Cloud AI
AI consultant copilot
A chat panel that knows the clauses, your organisation and the current phase, and answers with clause citations.
- Cloud AI
Quick-start drafting
Drafts phases one to eight — context, risks, objectives and documents — as proposals in the background.
- Cloud AI
Documents tailored & reviewed
Tailors templates, drafts new documents, reviews them against clauses, translates and checks consistency across documents.
- Cloud AI
Gap & audit intelligence
Pre-fills gap scores, writes the gap report, drafts audit programmes and checklists, desk-reviews documents and words nonconformities.
- Cloud AI
Root cause & actions
Suggests root causes, corrective actions, risks, objectives and KPIs from your context.
- Cloud AI
Mock certification audit
Runs a practice certification audit, drafts responses to certification-body findings and writes the readiness narrative.
16 modules
Everything included
Every module below is part of the standard system — configured to your workflows during setup.
02
Organisation profile & registers
- Sites, departments and people
- Licences with expiry tracking
- Process map: management, core and support
- Competence matrix
03
Inventory
- 34 ready information-request templates answered through a portal
- Upload and classify existing documents: keep, revise, replace or retire
- Process discovery
04
Gap assessment
- Questionnaire per clause with scores, text or evidence
- Live clause scoring against a gap threshold
- Gaps created automatically, reassessments and report
05
Findings & actions (NCR / CAPA)
- Gaps, major and minor nonconformities, observations and opportunities
- Correction, corrective action and root cause
- Verification of effectiveness
- Owners update their own actions
06
Context & interested parties
- SWOT and PESTLE issues
- Interested parties with starter libraries
- Printable context report
07
Legal & compliance register
- Ready Oman legislation pack
- Applicability decisions
- Compliance evaluation with due reminders
08
Risks & opportunities
- 5×5 likelihood × impact with inherent and residual scores
- Seven treatment types
- Links to processes, issues and parties
- Review dates and printable register
09
Objectives & KPIs
- 27 starter KPIs with optional Oman Vision 2040 tags
- Targets, direction and frequency
- Periodic measurements with missing-entry reminders
10
Document control
- 58 ISO 9001 templates: manual, policy, 16 procedures, work instructions and forms
- Prepared → reviewed → approved sign-off
- Revisions, version history and master list
- Word export and print / PDF
11
Surveys
- Six templates: customers, employees, awareness, parties, suppliers, training
- Public link with QR poster, paper or portal
- Scoring and report
12
Training & competence
- Eight standard awareness sessions
- Attendance with printable sign-in sheets
- Competence requirements, records and effectiveness checks
13
Internal audit
- Audit programme and plans: on-site, remote or hybrid
- Graded checklists from conformity to major NC
- Printable plan and report; findings flow into CAPA
14
Management review
- Inputs compiled automatically from live data
- Decisions become tracked actions
- Approval and printable minutes
15
Certification
- Stage 1, stage 2, surveillance and recertification audits
- Certificates with expiry tracking
- Certification-body nonconformities
- Readiness verdict with sign-off
16
Platform
- Arabic and English with full right-to-left support
- Seven roles and 47 permissions, with a client portal
- Email reminders and weekly digests
- Activity log and strict separation of each organisation's data
ISO & Quality Management (AI)
What changes for your team
A clear path to certification: everyone sees which phase you are in and what is needed to move on.
Documentation that used to take weeks is drafted in hours and tailored to your processes.
Findings never get lost: every gap and nonconformity becomes an owned action with an effectiveness check.
Management review is ready from live data, not assembled the night before.
Consultancies run many clients from one place, with each organisation's data kept strictly apart.
Questions & answers
Questions about this system
ISO 9001:2015 quality management is fully supported today, with its clauses, 58 document templates, gap questionnaire and audit checklists. The platform's standards registry is built so further standards are added as content, and we can discuss your target standard during the demo.
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Let's build together
Tell us what you need. We'll show you a working system.
Book a free 30-minute demo with our Muscat team — in Arabic or English.