Skip to content
Hospitality & travel

Restaurant & Café POS

Tables, the kitchen screen and QR ordering in one fast point of sale — built for restaurants and cafés.

Overview

CloudTech Restaurant & Café POS is a complete bilingual (Arabic / English) system for your organisation that runs the whole service: dine-in, takeaway and delivery orders, tables and the kitchen screen, a QR menu on every table and online ordering with online payment, recipes that take the ingredients off stock, and the back office behind it — purchasing, stock, accounts, expenses and tax.

modules
12
ready reports
31
languages
2
users
∞

Key features

  • Tables & dining areasAn open bill per table, moved when guests move
  • Kitchen display screenOrders go straight to each station, with ready and recall
  • QR menu & online orderingGuests order from the table or online, and pay online
  • Dine-in, takeaway & deliveryEvery order type from one till, with delivery zones
  • Add-ons & sizesModifier groups and sizes for every menu item
  • Recipes & food costIngredients come off stock with every sale
  • Fast checkout & shiftsSplit payments, shifts and cash counts per till
  • Loyalty & WhatsAppReward regulars and send receipts on WhatsApp
14 modules

Everything included

Every module below is part of the standard system — configured to your workflows during setup.

01

Café point of sale

  • Fast till for dine-in, takeaway and delivery orders
  • A daily order number on every order
  • Split payment across cash, card, bank transfer and wallet — or on the customer's account
  • Shifts per terminal: opening cash, closing count and the difference
  • 80 mm receipts and A4 invoices
  • Voided items recorded with the reason
02

Tables & dining areas

  • Dining areas and tables set up to match your floor
  • An open bill per table that can move to another table
  • Guest count and a note on each order
  • Items sent to the kitchen round by round as guests order more
03

Kitchen display & tickets

  • A kitchen display screen for each station, with ready, recall and a pickup board
  • Menu categories and items routed to their station
  • Kitchen tickets printed by station
  • Preparation time measured on every order
04

QR menu & online ordering

  • A QR code on every table: guests open the menu and order from their phone
  • An online ordering page for takeaway and delivery, in Arabic and English
  • Delivery zones with their fee, minimum order, free delivery above an amount and delivery time
  • Opening hours, preparation time and a minimum order
  • Online card payment (Thawani), with refunds
  • Orders accepted at the till, and the customer kept informed on WhatsApp
05

Menu, add-ons & sizes

  • Menu categories and items with Arabic and English names
  • Add-on groups and options, each with its price
  • Sizes for each item, and combos
  • Items shown or hidden on the online menu
06

Recipes & food cost

  • A recipe for each menu item and size, adjusted by its add-ons
  • Ingredients taken off stock automatically with every sale
  • Wastage recorded and taken off stock
  • Food cost and margin per item, and the ingredients running low
07

Stock & purchasing

  • Ingredient and product stock per branch, with a full history of every movement
  • Stocktaking and transfers between branches
  • Purchase orders, goods received and returns to suppliers
  • Supplier balances, payments and statements
08

Customers & loyalty

  • Customer profiles with order history, balance and statement
  • Loyalty points earned by your own rules and redeemed at the till
  • Point expiry, bonuses and adjustments on a full points ledger
09

Accounts, expenses & tax

  • Cash, bank, card and wallet accounts, with transfers between them
  • Each payment method linked to its account, per branch
  • Expenses by category, including recurring monthly or yearly expenses
  • VAT rates and the tax report
10

Reports (31)

  • Sales, returns, sales per user and by category
  • Items, add-ons, order types and sales by hour
  • Kitchen preparation time and voided items
  • Online orders and the online payments reconciliation
  • Food cost, ingredient usage and ingredients running low
  • Profit and loss, cash flow, tax and expenses — by period and branch, exported to PDF or CSV
11

WhatsApp

  • Receipts and payment notices sent to customers on WhatsApp
  • Online order updates sent to the customer
  • Ready message templates you can edit, in Arabic and English
12

Branches, users & permissions

  • Several branches and terminals under one account
  • 3 ready roles (owner, manager, cashier) plus your own roles
  • Permissions per module, including who may see cost and profit
  • Audit log of sensitive actions
13

Installation services

  • System installed on the hosting with its database
  • Your identity: name, logo, brand colour, receipt header, currency and language
  • A sample café menu loaded for training
  • Your dining areas, tables and kitchen stations set up, with the table QR codes ready to print
  • One training session at our Bawshar office in Muscat, or online
  • Short user guide
14

Technical basics

  • Full Arabic / English interface with right-to-left support
  • Works on computers, tablets and phones
  • SSL encryption and encrypted passwords
  • Multi-branch and multi-terminal, with unlimited users
Restaurant & Café POS

What changes for your team

  1. Orders reach the kitchen screen instantly — no lost paper tickets and no shouting across the counter.

  2. Guests order and pay from the table with a QR code, so the team serves more tables.

  3. Takeaway and delivery orders from your own page, with no commission to delivery apps.

  4. Recipes show the real cost of every item, and the ingredient stock follows every sale.

  5. Every branch and till on one account — the owner sees sales from anywhere.

Questions & answers

Questions about this system

  • Yes. Every table gets its own QR code: the guest scans it, opens your menu in Arabic or English and sends the order from their phone. It arrives at the till with the table number, goes to the kitchen screen, and is billed on the table like any other order.

Let's build together

Tell us what you need. We'll show you a working system.

Book a free 30-minute demo with our Muscat team — in Arabic or English.